Ordering Process

  • Private Label: Operation of the Domain-Store under the own domain and with the own SSL certificate
  • Customizing: Adaptation of the platform to the individual corporate design
  • User-friendly ordering process with shopping cart functionality
  • Large portfolio of ccTLDs, gTLDs and new gTLDs
  • Integrated name-server and redirect services
  • Cross-selling of additional products like e-mail services and webspace
  • Preregistration for newgTLDs for the General Availability phase
  • Customer center for the administration of domains, master data and settings
  • Automated billing and sending of invoices
  • API integration of payment service providers for credit card and PayPal
  • Sales promotion (Promo-codes with percentile or absolute discount)
  • Admin interface for customer and order administration
  • Multi-language (German / English, further languages as required)

Technical Configuration

  • Set-up of web and e-mail forwarding
  • Entry of A and MX records
  • Automated provisioning and distribution to name servers
  • Selection of parking service providers (Sedo, NameDrive)
  • Indication of own name servers (host names)
  • Piwik and Google Analytics integration


  • Automatic billing (PDF) after completion of the order
  • Sending of invoices by e-mail
  • Depositing of the invoices in the customer center
  • Possibility to export accounting data
  • Sending of invoices by letter post via third-party service providers is possible
  • Invoice cancellation and credit items
  • Additional invoices i.e. for support services if required

Payments Handling

  • Overview of payment receipts and credit balance
  • Web interface for payments by credit card, PayPal or direct debiting
  • Delivery of the payment data to payment service providers for accounts receivable collection
  • Adress- and bank check
  • Risk management and creditworthiness-check (i.e. Infoscore, Schufa)

Additional Products

  • Products that can be integrated: e-mail services, hosting packages and website builder
  • Interface with third-party providers for installing the additional products

Customer Center (for domain owners)

  • Login with e-mail address and password
  • Order overview with indication of the status of ordered domains
  • Configuration of domains (DNS, redirect, change of owner data)
  • Booking of additional products like e-mail services and hosting packages
  • Master data administration
  • Invoice and payment overview
  • Credit-balance administration
  • Online payment of outstanding invoices or credit loading
  • Possibility of termination observing the notice period
  • AuthCode inquiry and transfer release
  • Password recovery

Admin Interface (for portal operators)

  • Customer administration
  • Order administration
  • Domain administration
  • TLD administration
  • Product and price administration
  • Customizing settings
  • Accounting and credit administration
  • Dunning process
  • Clearing center (order processes can be manually checked and released)
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